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Steph S.

Contributor Level

Total Points
80

1 Review by Steph

  • Backdrop Outlet

7/20/23
Verified purchase

I placed an order on 5/29 and still do not have it on 7/20! Production issues - OK, I'll give you a bit more time but asked for expedited shipping. They said it was upgraded to priority. Got email response on 6/10 that it was in shipping and I would get tracking in 72 hours (priority shipping? I should have product in 72 hours!). It is now 7/20 - no tracking, no product, no email responses. These people send me an email DAILY to use my expired credit, but don't respond to my inquiries. Nice backdrops - too bad, because I will NEVER order again and advise you to STAY AWAY from this terrible company. Deserve negative stars. They have had my money for almost THREE MONTHS!

Tip for consumers:
Do not buy from this company.

Products used:
backdrop

Service
Shipping

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