We ordered six-packs of several different plants from these people, and when they arrived they were in a miserable state. The trees and bushes we received as the free gift part of our order where pack modestly I suppose. However, the plants we payed for appeared to me to have been just tossed in a box. Two of the plants were put in the box upside down. None of the boxes were marked as having Live plants in order to show that care should be taken in their handling.