Steve B.

I'm a long time customer going on 5-years now and have always purchased large quantities to cover my needs for several months. I take as today, 21 different supplements and vitamins; some are once a day, twice a day, and then there are the three per day. I have also always enjoyed their regular discounting and of course, "Free Shipping on orders over $50!" However, that is no longer true as they have imposed what they're calling a shipping surcharge? My first up-charge was on an order over $250 and I called and was told due to the size of my package, they had to charge me $16 for it due to carrier up-charge. So, I reduced the next order to just over $50 and got charge again, a $1.99 up-charge. This is not free shipping! My question them was, "How can you advertise Free Shipping if you're going to charge anything, regardless of how you state it, a shipping fee?" I'm very disappointed that they're doing this and may begin seeking my needs elsewhere? There are many other reputable sources! Bluebonnet, Jarrow, etc.