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Happy to take your money and not return it! Staff unable to give any help with sorting out how to get a refund for an online order. Local manager arrogant and rude, to quote one of his own staff, 'a thug and a bully'.
Tip for consumers:
In store staff unwilling to help resolve online order. I’m a pensioner and not overly tech savvy. Store manager rude and bullying.
Products used:
Bedding
Steve B.'s review of Dunelm earned a Very Helpful vote
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Empty.
Very bad company I will never shop there again! Dreadful customer service and return policy. Not...
