Steve d.

I wanted to cash in my 100$ gift card and found a vendor online (GiftCash.com) would buy my card and exchange it for an ACH deposit to my bank.I provided the necessary details for the transaction and received a confirmation email telling me

"WOO-HOO! We received your order! Just hold on to your cards and we'll take care of the rest!"

GiftCash set the value they would pay me at $85.00, I was satisfied with this arrangement and waited approx.10 business days before inquiring (via text) about the status of my transaction. I was then informed, after a few emails and texting

"Your order status has changed to 'canceled'"

I then checked the balance with BestBuy and the value was now 0.00 The rep at giftcash.com informed me of their "Terms of Service" dismissed my property theft as "Tough Bananas!" also told me to contact Best Buy for a transaction printout.

Best Buy could only tell me over the phone the date of the transaction my card was charged and drained but being a gift card no other information existed.

So I filed a report with ftc.gov and Better Business Bureau