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I made a reservation for a hotel. I called back to cancel within 15 minutes due to a change in plans. I was told there was no cancellation fee. Then today I see a $19.99 fee on my credit card. When I called customer support they refused to refund the fee.
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Easy to book with, but know I know why they needed all of my credit card info, called back the...
Unable to change or cancel a reservation (for 5/24/24) I made for a visiting instructor, even...
