Purchased many times from OKL over the years. Not sure what has happened here other than greedy management and owners landed a taste for money with a now inability to deliver product in so many many ways. Product description is at times in my opinion fraudulent. Packaging is by novices so merchandise arrives broken. Often unable to deliver products and do not communicate this to you leaving you hanging waiting for nothing... then when you call them your put on hold for eternity. Complete CRAP for customer service... yet they still troll the Internet for chumps. This site has become a joke in the industry. DO NOT GET SACKED HERE! Your better off to go to your neighbors garage sale or Goodwill. You will feel much better about what you come home with and the price you paid. Insulting company. I have quit them completely. I shop Rue LaLa for overstock or Onesie products. Much better quality delivery communications and products over all. Again RUN from this site!
Hello Steve, We are so sorry for the disappointing experience. Please contact our Customer Care team at customerassistance@onekingslane.com and a manager will be in touch ASAP.