The conversion from analog to digital is good. Since I no longer have a camcorder I am able to view my home movies on my computer. I had everything put on a USB thumb drive so I could transfer to my computer and edit the recordings. They did a nice job considering the age of these Hi8 tapes.
The only setback is how long it takes to get them back. If you need them back faster there is a charge for that. Expensive. Otherwise everything was good.