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Steven G.

Contributor Level

Total Points
161

2 Reviews by Steven

  • Covers & All

12/1/23
Verified purchase

Even though you don't talk to someone per se, They are very responsive and double check measurements and such prior to placing the order. I've purchased multiple levels of their product and all items come in a very respectable time frame considering they are making custom covers. Not shocked at the pricing either compared to custom seat cushion makers or curtains etc. I've order items from $65 to $365.

Had to double check, question answered.

Reason I chose this business:

Price, product and service are all very good.

Reason I chose this product:

It was custom made to the measurements and Covers and All walked me through the measurements with a diagram by email. Never even spoke to anyone.

Service
Quality
  • GotPrint.com

4/14/22
Verified purchase

I've used Got Print for various jobs and had very good luck until recently. My last order was completed and supposedly ready for shipping on March 28th. It's now April 14th and still no order. They don't really respond with any sense of empathy and such. They just use a canned message and blame us for choosing economy shipping. All my orders in the past used economy shipping and they got to me quickly. The package weighs less than a pound and they need 20+ days to get it to you after completion? Not to mention they charge $6.95 for shipping. I could have rode my bike to them and got these cards quicker. Probably another foreign company that is Nickle and diming to make bank on shipping charges. Right now it looks like I'm not getting the little order until April 21. My new staff have no business cards and all they do is send these defensive emails that sound as if an AI computer wrote them. Good Bye Got Print, Hello Staples! Or Vista Print, or Moo or any of the many online printers. Too bad, they used to be good and had efficient shipping. Now they are a joke.

Tip for consumers:
Beware of their shipping policies and if you are on a deadline, do not use this company. Their customer service is abysmal.

Products used:
Business Cards

Service
Value
Shipping
Quality
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Alex M. – GotPrint.com Rep

Hello Steven, can you please provide us with an order number so we can look into this please? Thank you

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