Steven H.

I purchased a new playstation VR bundle from fingerhut and waiting for Christmas to gift it, opened up the box and couldn't use the item because it didn't work, fingerhut said they wouldn't return the item because of my purchase date being months before Christmas and I stated I opened it Christmas Day because it was a present I would need to pay on credit and couldn't afford to purchase outright from walmart. They said they were not able to return the 647$ item and I am still paying for it on fingerhut credit, this is not good customer service and business practice so do not buy higher price items from them please because I would have been better off with saving my money and purchasing the item cheaper and without delivery fees from the store in person, they do not care about customer care.