I had an incredible experience with PayPal. I had just set up my website and needed to get PayPal going with it to take payments. A customer service rep named Rebecca helped me greatly. She quickly gave me instructions and videos on payment buttons, info to contact the tech support guys if I had problems with integration, got me in touch with the sales team which has given me some great payment tools for my roadshows, and she even gave me some resources to help with funding for my business! I think she works in Arizona. Can't say enough good things about her.