I canceled my account after 20 years of doing business with you. I will NEVER recommend or use Paypal again... in fact, I will tell my story to anyone via reviews of Paypal or in coversations. AMEX would never treat me like you have. It was clear that the scamming company was prepared to give me the $150 refund but you all SCREWED IT UP. The account was frozen and you would not respond to me. You never reached out to me when requested and this is more your fault than the scamming company. All you did was reach out to me to say you spoke to me. Again, Paypal SUCKS!