I recently downloaded Serge's 2020 Toolbox and purchased his associated Lightroom presets. Then I purchased his Fine Arts training series. I purchased the presets as part of this series not realizing they were the same Lightroom presets as the first set. I sent a request to customer service on the weekend and on Monday had a reply that my reimbursement was taken care of. Now that's fast after sales service. Perhaps marketing could make it clearer on the website to identify the presets better.
As a side note, I have learned many new tricks and techniques watching Serge's training programs using Lightroom, Photoshop, and Aurora HDR - all software that I use. I would never pay over $400 USD for this (I'm Canadian, so the cost would be well over $600 CDN for me). But the cost of $27 USD was spot on and I could not resist.
Thanks to the team at PhotoSerge. Keep up the great work.
FYI... I get a good chuckle when Serge applies his "American" accent during his training!
That's awesome Steve, thank you very much for the honest and nice feedback so glad you enjoy the content;-)