Steve S.

I have 5 Cuisinart countertop appliances. They are perform flawlessly. One I have had for about 20 years! This review pertains only to direct order from Cuisinart. I made my first order of a stand mixer direct from Cuisinart.com in order to save a few dollars on shipping cost and get the color I wanted. 8 days after my order the status was "shipped" but tracking data showed no movement from. Warehouse. I guess shipped to them meant a label was created. Hmm...
The CS rep said quote "the order is stuck." No further information. I know that meant the warehouse people simply hadn't released it from the warehouse or something else... unknown. I didn't argue the point as that would do no good. The CS rep placed a re-order. That was April 25 and today is April 28. No further communication from Cuisinart. Their ship notice does say 10 days may be needed to ship an item. 10 days... That is not responsible customer service.
I am accustomed to buying almost exclusively from Amazon. I will return to that habit from now on. Maybe I am spoiled.
Update April 28: I decided to email Cuisinart Corp., and their owner Conair. Both are located in the same city in Connecticut. I was done with vague information/excuses. I briefly laid out the facts then added I would soon contact the State of Oregon Attorney General, Consumer Affairs and file a complaint. The State does send an official notice of complaint to the named party. I did this before when CenturyLink was over charging me, failed to stop and refund over charges. When they got the State letter problem solved.
Well in this case I did get a skeletal response from Cuisinart Customer Service. No apology, just two lines, my re-order number and a new UPS tracing number allegedly showing my order was in transit and possibly due for delivery, Monday May 2. We'll see what really happens.
I know this is likely just a warehouse employee issue. Part of my issue with this is the response by the first Customer Service rep. No apology, which should be standard. Then the absurd statement "the order is stuck." That's a new one. Finally the second CSR who again wrote no apology just the re-order number and the new UPS tracking number. This is on my list of worst customer service experiences of life.
Beware ordering from their online site! Thank you.

I am a retired mental health and chemical dependency treatment professional. My training and education in diagnosis and treatment of psychiatric disorders was obtained through OJT at OHSU Dept., of Psychiatry, in Portland Oregon. I obtained an MSW in psychiatric social work a few years later. Experience in the Dept., of Psychiatry gave me a once in a career opportunity to learn from some highly insightful psychiatrists, Harvard and Hopkins.
Psychology Today site isn't a problem in and of itself. It serves as a platform through which for a fee, mental health professionals can advertise themselves. Other sites offer similar service. The site like others makes no recommendations or guarantees.
Selecting a therapist must be done carefully. Advanced degrees Master's or Doctoral in and of themselves do not guarantee quality of treatment. You must feel comfortable that you are truly cared about. This is the rapport.
Far too many "therapists" list a broad range of conditions they treat. Each condition is specific requiring specialized training. One cannot simply read about it from a book then profess to be skilled. Has the therapist obtained training in each condition? Passed competency tests? Too often in my opinion lengthy lists of conditions treated are no more than marketing attempts to bring in as many clients as possible. It's still a business folks.
Quality treatment is as much about the personality of the identified therapist as much as their knowledge of specific methods of treatment. So how do you know who is and who is not a "good" therapist? You have to feel truly cared about. Therapists recommendations need to make sense. Be flexible and try more than one if necessary.
Good luck.