Steve W.

I was given a strong sales pitch and encouraged to try a 10 day trial. I was assured that I would become a gym membership unless they contacted me first. Also, as a precaution, I visited them before the trial period expired, asking to not become a gym member. After received the annual fee, I called the manager multiple times. Eventually when I finally caught up with him, I was asked to 'prove' that I had left the messages to prevent my annual membership. I eventually had to cancel my credit card to stop the monthly charges.

After ordering I kept receiving recurring charges and products. The website has no functionality that I could find to stop the subscription. Yes I could add products. Yes I could replace my credit card. It's very convenient for those things, so the inability to cancel an order appears to be intentional.