I ordered a linen suit for my wedding. I wrote to the company and asked for a replacement. They made me jump through some of the same hoops other writers report including sending photos etc. They appear to use template email responses when replying based on others comments here. In the end they told me I was stuck with the suit and to get it altered locally. After spending another $150 at a local tailor who did her best to make it fit, this suit is destined for the garbage can. FYI I contacted my credit card company who at first gave me my money back. StudioSuits must have lots of experience in dealing with this situation as they successfully strong armed the credit card company into reversing their decision. I feel truly ripped off. Please don't shop here. Take your money elsewhere...