All is well with Sendgrid until something breaks on the account. You then spend days pointlessly firing emails at support. Reputations are damaged - 100's of customers are complaining and you get nothing back from Sendgrid. This is the second account messup we have had in the last few months and it takes days to get some sort of resolution. I am looking forward to migrating off this platform as it seems to be f*&^^%d.