Stuart C.

A total scam company that gives fake cheap flights, charges you for them then tells you that they're only "provisional" and it was your mistake. They then try to sell you different flights much more expensively.

After booking you'll get badgered on the phone none-stop telling you you need to sort out the booking. It's disgraceful.

Currently on hold to my bank to have the charges cancelled.

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Okay so I managed to get our money back. These guys are real nasty bullies - they will tell you that if you don't buy an upgrade (i.e a real flight) you'll lose all your money. This is a lie.

If you get scammed by this company ring your bank and explain about the charge. It will be in "pending" in your account as they will only charge you for an actual flight. My bank couldn't cancel a pending transaction but they did issue a notice to cheapflights to either cancel or charge the amount. If they charged it then we could claim a refund...although it takes 15 days. Also they put a block on them ever charging us again.

What these scammers want you to do is buy a flight with them in panic and through bully tactics. I think it's disgraceful that this can happen - but hopefully this may help anyone who uses them like we did

(Note: I copied this from my trustpilot review)