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Sue H.

North Carolina, United States

Contributor Level

Total Points
140

1 Review by Sue

  • AT&T

6/23/22
Verified purchase

So I'm working from home as I do and every $#*!ing time AT&T comes out and simply opens the door to this box I lose service, today was no different, a tech is out to place (BSW) buried service wire opens the box I lose service, the tech said I can't put you back into service unless I have a ticket what mother $#*!er, so you AT&T tech can take me out of service by accident but can't put me back into service on purpose….

AT&T has some big BALLS, they gave me a commitment of TUESDAY JUNE 28, they got me all the way tucked up. Someone will be out tomorrow between 8-12pm, and since I have to take the day off I want to be compensated, and to make things worse a manager came out to look at this mess and said there is NOTHING the matter with this box……The $#*!ery AT&T the $#*!ery.

So now I have to take an unscheduled day off

My AT&T Family, I need a phone number of the VP, CEO, etc. Please and thank you AT&T SBC SNET Retiree Social Site

Tip for consumers:
DON’T, I would not recommend AT&T to anyone who is use to good customer service, a technician was out to place or bury (bsw) buried service wire and AGAIN I lost service, I advised the technician that he took me out of service, I also told him anytime the mini hut is opened I immediately loose service, this has happened 4 times with a month, keep in mind I work from home.

The technician told me although he took me out of service by accident, he is unable to put me back in service W

Products used:
Internet service

Service
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