Order placed & Visa charged 11/14/10.
Emailed (no response) & called 12/13/10.
Told "Item out of stock - will deliver mid Jan"
Called 1/26/11 - "Item still out of stock - refund in 15 business days"
Called 2/17/11 - no answer on any line - STILL NO REFUND!
Is company out of business?