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Many things have changed with this broker.
At the turn of the year 2022 / 2023, a migration took place. Blueberry Markets now no longer processes its trades through EightCap Pty.
Since then, this broker suddenly makes it extremely difficult to withdraw your money again. The whole process of "withdrawal" is extremely tedious, slow and tough.
Even if you deposited by credit card before the migration, you are now only allowed to withdraw by bank transfer. This takes up to 7 business days. In my case, I have even been waiting for 14 days for the money to arrive and it still isn't here. Blueberry claims to know nothing about the whereabouts of my money. It's gone. 5.000€, gone with the wind.
In view of the many bankruptcies of FX brokers last year (e.g. Samtrade), one is naturally very worried. One wonders: why does this broker make withdrawal so difficult?
You can also withdraw by USDT, but only amounts up to 5,000 USD. And even then it takes several days until a withdrawal is approved. Which, of course, is a joke considering that crypto transfers otherwise happen in seconds. Also, it costs 51 Dollars! Very expensive.
Another disadvantage of this broker is that its servers are located in Tokyo. This means that if you have your own trading client in Europe or the USA, there will be a delay of around 150ms until execution. So in principle if you want to work seriously you have to rent a server in Tokyo, which are more expensive, and the remote desktop access is of course slower to a server in Tokyo from Europe.
So at the moment I really can't recommend this broker at all.
Also the website of the broker is quite a construction site. Some things are not working yet. This is of course not very confidence inspiring.
Blueberry is clearly becoming a typical FX Scam company. Stay away!
Used to be legit. I was a big fan. But now they sold out.
I was ripped off by Blueberry Markets, a FX broker. Trustpilot refused to publish my negative review. Even after I proved that it was authentic with loads of documents, they didn't put my review back on.
Reason is that these companies pay for "membership". This is how Trustpilot makes money. A membership costs from 225 to 900 USD or more:
https://business.trustpilot.com/pricing
In return, the "member" gets to delete negative reviews.
Tip for consumers:
Stay away from Blueberry Markets !
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Do not trust trustpilot. They do remove honest negative reviews that show real face of companies...
I recently had a bad experience with Kraken and left a review on Trust Pilot. Kraken sent an...
Hi Vanessa. We would like to address the concerns you raised in your review regarding Blueberry Markets. We apologize for any inconvenience you experienced and appreciate your feedback, as it helps us improve our services.
Firstly, we want to clarify that we have recently come across your review on Sitejabber, and we regret that you encountered difficulties with the withdrawal process. Since January, we have made significant improvements to our Client Portal to ensure a smoother and more efficient withdrawal experience for our clients.
Regarding the change in our trading infrastructure, we transitioned away from EightCap Pty at the beginning of 2023 to enhance our trading services. However, we understand that this transition may have caused confusion and inconveniences for some clients. We sincerely apologize for any inconvenience caused during this period.
With regards to the withdrawal options, we understand your frustration. While we aim to provide multiple withdrawal methods, there are certain limitations and restrictions imposed by payment processors and regulatory requirements. We have taken note of your concerns and are actively working on expanding our withdrawal options to provide more flexibility to our clients.
Furthermore, we have recently relocated our servers to London, which should significantly improve execution times for clients in Europe. We understand the importance of low latency in trading, and we strive to provide the best possible trading environment for our clients.
Regarding the issues you mentioned about our website, we apologize for any inconvenience caused. We continuously work on improving our website and addressing any technical glitches that may arise. Your feedback is valuable to us, and we appreciate you bringing these issues to our attention.
We assure you that Blueberry Markets is committed to providing a transparent and reliable trading environment for our clients. We take pride in our strong track record and reputation in the industry, and we always strive to deliver exceptional service.
We would appreciate the opportunity to address your specific concerns and assist you with any outstanding issues you may have. Please reach out to our customer support team directly at global@blueberrymarkets.com, and we will do our utmost to resolve your concerns promptly.
Thank you for bringing these matters to our attention, and we sincerely apologize for any inconvenience caused. We value your feedback as it helps us improve our services and ensure the best possible trading experience for all our clients.
-Hanna A.