I bought a pair of boots on-line (my first mistake) from Mivenus. The boots that arrived don't look like the ones in the advertisement. They are very cheaply made and not comfortable. No number to call for customer service. Emailed "Mary Jane" and asked for instructions to return the boots and refund. I've emailed their customer service three times since and no response. This is a fly-by-night. They are some where in China? Viet Nam? Korea? My visa says "HOA PHAM. WTF