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Have been trying to get refunded for a bag I received as a gift for Christmas and returned. They are saying they never received the package. I know I returned it but it's taken so long for them to confirm they didn't receive it I can't find my tracking number and they won't credit without it. After multiple emails I figured out their return process and was able to locate my tracking number. My package WAS received after all! I'm still waiting on my return credit!
Tip for consumers:
I wouldn't recommend them but if you have to use them KEEP your tracking numbers! They will deny receipt of a return without it.
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I bought my daughter a backpack and lunch kit from here. It was used maybe a month before it...
