I know to do this, but for some reason I didn't do it with a Jessica London order I placed on May 8. I needed one of the items for an event this Tuesday, 5/25. The merchandise has not shipped and I've been unable to get info about when it will ship. I requested that the order be cancelled as they haven't shipped it and I no longer need, nor want, the dress. I ordered other things too but wish I hadn't. Don't do what I did! Shop with reputable companies. Jessica London, sadly, doesn't seem to be one.
Thank you for your review. We’e sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.