I have repeatedly requested a full refund for a backordered item. I cannot get confirmation that the refund has been processed and a timeframe for the refund to my credit card.
I am VERY displeased. There is no way to contact this company by phone - no one answers the call and a message says go to our website. The web forms works to accept messages but no one responds to the specifics of my request.
Also, when Camper Parts World accepted my order and used my credit card for payment, I was NOT informed that the fan I ordered was a backordered item. I understand the pandemic world we're in and I don't expect that they would have every item. But they must respond to requests for refunds when they can't deliver a product.
I am beginning to think I am being scammed.
Camper Parts World, please respond with the full information about my refund.
My order # is #CPW- *******.