susan e.

Here in France their procedure is the following: They inform you of the date of delivery, between 10am - 6pm, whether you can be home or not. Then, if you call them, they tell you there is no choice, either go find your package somewhere in Oshkosh, or hope they will give you a better shipping date. Nothing can be planned in advance. They care nothing about the end-client, the receiver of the package. To be avoided at all costs.

I have ordered from Walmart when I need something special to take back to France from the US. My orders have always been timely, well-packed and in perfect condition - including glass jars.

This is the second time this year that a package has been sent to me in Paris, France and has not been delivered. It seems to save money the high cost DHL service does nothing better than subcontract to the substandard French postal system. This means that the civil servants delivering packages can do whatever they want and never be fired, including going for coffee rather than delivering.
For the first package the tracking indicated "not home". In fact, I was home and never the doorbell did ring!
The tracking for the second package indicates that I have "moved" from the home where I have been living for almost 40 years. And then, as Belkin has tried to correct the situation, they did not find better to do but send and deliver the package to an unknown address in Birmingham UK. I hope the recipient appreciates our collection of Belkin cables, but we are not about to receive them in the near future.
No, nay, never ship anything of any importance to France by DHL.