I was planning to buy some things from Satisfaction.com so I did some research to make sure they were legit first. Most of the reviews I found were positive, with a couple negatives but that's normal. They use ssl, which is good. Their whois details match with those on their contact us page. I didn't find them listed on any malware/scam reporting sites, with all of them stating this site is safe and legit. I emailed and called and someone answered promptly. I asked some product questions and if they ship discreetly and they said yes. I decided to place an order on their site and I received a reciept right away. The invoice amount matched the amount charged on my card. I received a tracking number later the same day and my order was delivered 3 days later. The products came in a plain box with no markings and everything I ordered was inside and in perfect condition. Overall, I had a very good experience with this business.