I ordered 2 pairs of glasses. Both pair were progressive, 1 sunglass and 1 not. The non sunglasses came with a broken arm so I called and it took 2 calls to have a replacement sent, after they fought it. The representative and the so called supervisor were mean and in cooperative. Finally the tracking said it was delivered and guess what, it wasn't. Called them again and they said it was tough luck and they refuse to send another pair, or refund me. Don't do it!