Susan S.

If I could leave a negative 5 star rating I would (but I can't so it got 1 star.) I have placed 3 orders over the span of a year +, and 2 of the 3 orders shipped completely destroyed/unusable... As in, thrown in a large bubble envelope to be tossed around inside during shipping only to be delivered to me with product completely exploded everywhere inside.
I have pictures of the last two orders where the Kat Von D black bubble envelope was wet w/product & powder... literally skin color on the inside when it arrived! My product boxes were all smashed, everything unusable other than a makeup brush that was protected in Kat Von D box as long as your not gifting it to anyone that is (insert resting B-face.)
I highly recommend you NOT BUY from her site. If you like her products which I do but don't want the headache, order from Sephora. Moral of the story don't waste money, time, and energy buying from KatVonDBeauty.com - simple. They have made zero changes since my second order (as it arrived exactly like my most recent DESTROYED)