I wish I had read other reviews before placing an order. I eventually - like 6 weeks later - got the product but only after I escalated to PayPal. Nobody answers the phone and it took multiple emails and many weeks to get a reply to my request for status. To make matters worse, their response was to tell me to be patient. An email requesting that the order be cancelled and refunded was never acknowledged. I will never buy anything from them again and I suspect if PayPal hadn't contacted them on my behalf, I'd still be waiting for the products.