Susan S.

We rented a car through Travelocity and Europcar. We we got to the counter the man said we need an international drivers license. We did not have one. He said to call Travelocity for the refund. We did not have internet at the time. So we walked across the room and rented from another agency. No problem. We got internet and looked at our agreement. It said that an international drivers license is needed if you have a " non-roman alphabet license". We both had US licenses in roman alphabet. I had to contact Travelocity several times but they sided with the car company. This is a scam they are in on it helping the car company rip off people. DO NOT RENT FROM EUROPCAR!