Susan W.

If I could give negative stars I would. I checked all over Thrifty's website and all of Economybooking.com. I ensured that I had the needed money available on my visa (200 over the rental costs) and 500 over the costs just in case I had to use my debit. Economy's site says that they will only refund 48 hrs in advance. I prepared 300+ dollars for my rental off of my Chime card. This transaction went of very smoothly. Economy collected their prepayment. I assumed that things would be fine because the charge went through. 2 wks later I am at the Thrifty rental counter in PDX and turned away because my card was issued from Chime. Because I didn't cancel with 48 hrs notice, I was unable to get a refund. I was left standing at the counter and 300+ dollar poorer. There was no way for me to appeal. I will not use either company again because there was no warning that cards by Chime would be problematic and no way for me to have my funds returned. You would think that if my Chime card could be used to collect the prepayment online that I would be able to use it in-store. You would be wrong.