Susan W.

If I could give negative stars I would. They neglect to tell you a huge amount of details. While there is no contract we just cancelled our service and they will not refund any money. They also do not take back their equipment and charge you for it after you cancel. We cancelled because of constant channel freezing, shutting down, lagging or simply not working at all Do.not get DirecTV. Not worth the money or frustration.

I ordered a replacement pitcher for the one my cat broke...It literally sat in.Indianapolis for four days and I could get no.updates. I emailed customer service twice and no one had the courtesy to respond. I doubt I will ever shop there again. Their "values" apparently.do.not extend to customer service for online orders.

I was at the store on main street in crown point today. It was filthy and the one employee working did nothing but complain about being there to anyone who would listen. There was merchandise everywhere. Disgusting place to shop. Where is their management?