As a business owner for more decades than I care to admit... I've had the best service with Zibbet. As opposed to other online sites, ebay, Etsy and others, you can ACTUALLY "speak" with the owners of Zibbet. If you have a problem, only once, I had a customer who never paid for their order. I contacted admin and it was cleared up within 48 hours. (Zibbet is located in Australia and I in the US. Time difference.) That hasn't happened when I've contacted the admin of Etsy. I got their automatic reply and they never fixed the problem. The best thing I did was to leave Etsy. I pay for 2 premium stores at Zibbet and am looking forward to the launch of the new website. Because of my Zibbet stores I've received many custom orders in both of my stores.