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Suspicious O.

Contributor Level

Total Points
160

2 Reviews by Suspicious

  • Green Dot

7/12/23

I've been using green dot for a while with no problems but here recently I've been having problems that forced me to find another alternative Financial institution to handle my finances. They've been double charging On certain things that I've attempted to purchase from multiple merchants. These merchants claimed that there's nothing they can do because they do not see these extra charges. Due to these double charges it has placed my account in overdraft and I accumulated multiples of overdraft charges in which green dot refuses to make right. Today I look at my green dot account to find yet another double charge. One posted and 1 in pending. This is from a totally different business with a totally different merchant service so they cannot blame where I purchased things from it's a problem glitch within the bank but they do not want to listen. So I'm taking my services elsewhere.

Service
Value
Quality
  • 1stCB (First Convenience Bank)

9/2/21

I found first convenience Bank to be very slow when it comes to direct deposit transactions compared to what I'm use to using. I also noticed how slow it is for them to transfer money into my account when using cash app. So I'm going back to Green Dot. Last year I earned hundreds of dollars on cash back and I also like that idea as well and I didn't have to have a savings account to get it. Only thing bad about Green Dot is it doesn't have a local location unless you upload at Walmart or someplace but other than that there are some conveniences of having a local bank so I will keep this account open in those cases where a local bank is required to do certain things. I'll just keep a few bucks in it to keep it going. Customer service was average as usual and everything was nice as well about them.

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