I have been using Tempoe since the beginning of June using to Lease to Own option. I fully understand how it works, you have to make more than the minimum payment in order to have it paid off in 12 weeks. Well I call today to make my final payment of $121.21. The customer service rep was nice and friendly. I make my final payment, my stove is paid off! Then I get a text from my husband that we were charged twice and only had $1 left in our account. I double check our account, and sure enough I was charged $121.21 twice. I immediately call Tempoe to get it figured out. They state that they can only see 1 payment made. I can see by my bank account that I was charged twice. The guy puts me on hold and talks to his supervisor. They want my bank on the line to see if they can see 2 payments. What do you know, of course my bank can see the 2 payments. Well long story short, I finally got reimbursed for the 2nd payment. After my bank is off the line, the guy tells me "oh, yeah we can see that there was 2 payments on there now." Pretty sure they tried to scam me of more money. Other than that, my stove is paid off within the 12 weeks! The lease to own option does work if you pay attention and have it paid off within 12 weeks, if not, that is when the interest comes in.
Hello Suzanne,
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