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* Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I ordered a simple $5 decal in early August. I was notified that it shipped August 15. I contacted several times, only to be told that there was no tracking available and it was only considered lost after 14 days. In early September, I gave up and cancelled. They had no explanation.
I ordered from Chewy.com and received an intact order in 2 days.
I want to support this charity-based business but they make it impossible to do so.
Just send a donation to the ASPCA. It's less frustrating.
We are so sorry you had a bad shopping experience! We value you as our customer and encourage you to contact our support team at orders@iheartdogs.com - we will make it right! :)
Suzanne S.'s review of IHeartDogs earned 4 Very Helpful votes
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Empty.
Price quoted $26.16 Au was half that finally charged $50.78Au NOT HAPPY Wont be shopping here again
Sorry for let you down. The shipping cost depends on the destination and the weight of the package. You can check the cost after filling in your shipping address during the checkout process.
We now offer free shipping when the order amount after the discount is over $79.(Final sale items and pre-sale items are excluded).
If you have any problems, feel free to contact us via email or online chat