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Svetlana H.

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1 Review by Svetlana

Barneys New York

  • Barneys New York

“The worst experience ever”
1/22/19

I ordered shoes and perfume online. My package arrived damaged. The shoes are in a good condition; but the perfume arrived damaged. I emailed Barney's, received a response to provide some pictures. After providing pictures, calling them and also sending 4 emails I had no response. Finally, 5 days later I received an email. Barney's asked me to provide pictures and order number again. Are you serious? This is insane. The worst costumer service ever. I've never been treated so disrespectful before. I would never buy anything there. I'd rather go to NM where costumer service is excellent.

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