Svetlana P.

Good afternoon! I want to write to all customers so that they know! In the Matalan store, for unknown reasons, on December 26 and 27, fitting rooms were closed where things could be measured. This means that you cannot measure a dress, pants, etc. So, we all buy it in the hope that we can measure it at home. But as you know, things are not always suitable and we carry them back with the hope of returning the money. At the Matalan store, you cant do that. You will not be offered this option. You simply will not be given money in cash or through a bank card. They excuse you to transfer all your money spent for your purchase to the Matalan card. Well, you understand that there is no way to remove from there. But the most interesting thing is that for example, on the 20th you bought a dress for £30, and on the 26th of the sale. 50%. And this dress on the 26th is already £15. But you will only be refunded £15 for this dress, as it is already cheaper on the 26th. In Matalan, manager Camilla works at Cricklewood. She actually has no place to work with people. It behaves in such a way that the whole world owes it. Brazen and very wrong with clients. So that you understand, everything I wrote above is just very outrageous. It looks like a scam and a scam! This is such a disrespect for customers. I will write everywhere so that people do not shop, measure it at home. Before you buy from this store, think 100 times. Since you cant get your money back. It remains only to buy something back in the Matalan store again. This is called swindlers, chief manager! Good luck to everyone.