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They are the worst to work with. I have ordered twice and both times the dress never shipped, I never got a refund, had to file with my credit card company to get my money back. They will say your dress will ship on such and such date, that will come and go, you will never hear anything about it shipping late. When you submit a help request they will reply saying sorry, your order is delayed to ship and will now be shipping at another date way in the future. They are such a bunch of liars. None of my daughter's friends got their dresses in time for hoco. Don't buy from them unless you want to waste your time and money.
Tip for consumers:
Don't waste your time or money on this company and their garbage products that never arrive
Products used:
I never got anything I ordered
They didn't deliver my entire order, only received a partial shipment. I contacted them and they basically told me I was lying. They didn't send me the rest of my product nor did they give me a refund. Don't buy from them - they will not help you with any issues you may have. For reference my order was over $1500 and they were willing to do nothing.
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Empty.
My dress didn't even come after a whole month after, and there is no tracking number after the...
Honestly the dress is cute and looks like the picture. It fit me well but the quality was giving...
Hi Shannon,
Thanks for your feedback. We're so sorry to hear that your package never arrived and a refund was never given. I want to personally look into this issue. Please email us at resolution@lucyinthesky.email so we can find a resolution.
-Kate