There is so much about Volusion that is awful, it's actually easier to tell you about what is/was good. Ease of use on plug and play is simple. They used to have decent customer service. That is where it ends. They literally do not integrate properly with ANYONE or any other services you will need to utilize to optimize your website/storefront. The "experts" literally have no idea what they are talking about, and many times after research I go back and tell them that this or that can be done and this is how. But they just don't care honestly. I've been lied to about what type of things they are working on only to find out a year later, that they really aren't working on anything at all. There are just so many things - they are awful. We are stuck - it's so much to try to migrate to another site, but will do as soon as we can.