sylviaw21

Sylvia W.

Contributor Level

Total Points
168

2 Reviews by Sylvia

9/4/20

RIDICULOUS AND GREEDY RESTOCKING FEE, DOES NOT STAND BEHIND PRODUCTS. STAND UP WALKER IS UNSTABLE AND UNSAFE FOR ELDERLY

9/10/16

First of all, the box was delivered in the morning with no indication that it needed to be opened immediately and/or refrigerated. On an over 100 degree Texas day it sat on my porch for 8 hours. Second, I clearly stated my preference for NO PORK or Shellfish... yet, brussel sprouts w/ bacon were included in my very first order... luckily, I had taken the time to check the ingrediants. Lastly, the food was AWFUL. Any frozen meal from Trader Joes would be better than these!

Amended: customer service was excellent. I received a refund within 24 hours and profuse apologies from management. However, that does not change my opinion of the quality of the food.

* Freshly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

jashanac
Jashana C. – Freshly Rep

Thank you for the feedback, Sylvia! I'm glad to see that your concerns were handled appropriately by our customer service team. We appreciate your feedback regarding the meals!

Sylvia Has Earned 8 Votes

Sylvia W.'s review of Vive Health earned 2 Very Helpful votes

Sylvia W.'s review of Freshly earned 6 Very Helpful votes

Sylvia hasn’t received any thanks yous.

Sylvia doesn’t have any fans yet.

Sylvia isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

matthewh1467
1/19/22

The customer service person, Diana, resolved the issue quickly. I'm satisfied with how they...

janes1218
Jane S. reviewed Freshly
1/12/22

This was a gift from my niece for 36 meals. The first 3 were so bad I don't even know what to do....