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Tabitha T.

Missouri, United States

Contributor Level

Total Points
81

1 Review by Tabitha

  • CourtLinked

3/13/24

I had initially used this service to file for small claims court. They advertised as professionals and said they would do review and even attempt to find addresses of persons. I paid $169 and when they sent my paperwork it had a type. I may have made this initially I am not sure. Either way I replied that if they had professionals reviewing this should have been easily noticed. I guess they get a large amount of complaints and did not hesitate to immediately become hostile in their replies. They talked down to me and still have not made it clear whether they will honor the refund guarantee advertised also. I did not use their paperwork and don't want it. They appear to literally just copy and paste with no actual review and there's no evidence they even attempted any address location when that was also a reasoning for choosing their services. I am more upset by how quickly they turned hostile and how common this is for them at any critique, this is unprofessional to say the least. They talked to me as if I am uneducated and were extremely disrespectful and reactive. I genuinely believe they need more professionalism and to consider how they would feel as a customer being talked to in such a way, or even just a human being. I am educated but I am a mother with a disabled child and disabled veteran husband. I am busy, I needed help and I got hostility the very moment I mentioned being unsatisfied. I am disheartened they'd talk to anyone this way not just as a professional business but as human beings to another.

Products used:
Small claims

Service
Value
Shipping
Returns
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Robbie M. – CourtLinked Rep

Courtlinked.com has been conducting this service since 2004 nationwide with over 100K cases filed successfully. We receive daily positive feedback on our professionalism, paperwork processing, fast courteous/professional responses and case outcomes. We do not make any mistakes and if there is a typo it is changed during the case client review process. “Cut and Paste” is applying your questionnaire to a legal complaint that has a 98% approval daily with our clients.

Our firm charges $84.95 to prepare, file and manage the service of small claims case based on the information provided to us by the claimant. Our task is to research the court venue, petitions involved, rule of law in accordance to state laws and UCC Business Protocols – locate statutory of a business.

We do not conduct any individual research for an address. We are not an investigation firm and we do not advertise such service. In fact, on our website clearly states that you need the address of your defendant.

The information provided by Mrs. Tabitha Thomas was used to research the venue, draft the complaint in accordance to State Laws, and submit for client review, obtain signature, file the case and forward to a third-party licensed serving management.

On February 8,2024 (10:27AM), Mrs. Tabitha Thomas, received the petitions, did not indicate any changes to be made and questioned us if she can email back the signed petitions. Our courteous paralegal replied in under a minute of email receipt that originals are needed. Soon after, we received a chargeback notice with an email insulting our services.

We will NOT tolerate any insults, rude comments or meritless demands and we are not your defendants. We are here to help you. Mrs. Tabitha Thomas could have asked for a cancellation in more courteous manner. Our paralegals are very professional, here to assist and we will NOT BE TREATED otherwise. We charge $84.95 which does NOT do justice. Our prices are low to assist individuals and business recover monetary justice using small claims court.

Client that do not want to proceed contact us in courteous manner ask for a dismissal, cancellation and a refund - depending on the stage of the case.

Mr. Tabitha Thomas has filed a (pending) chargeback preventing us from issuing a full refund regardless of work done.

Courtlinked.com does not ask for the publication of positive reviews received daily and we respond to every email and online opinions.

Mr. Tabitha Thomas never completed the service entirely to express a real review unfortunately.

Refunded Receipt Processed.

Subtotal $169.95 ($84.95 + $95 third party licensed process server)
Total Paid $169.95
Card customer ****
Txn Type: PURCHASE
Response: APPROVED
Approval Code: 062517

Tabitha Has Earned 1 Vote

Tabitha T.'s review of CourtLinked earned a Very Helpful vote

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