Taiwo B.

If there is a negative star, I will not hesitate to give one. I was told about this company by my brother who has never done business with them before which later I found out after it was too late. I bought a 2008 Toyota Camry (hybrid) car from auction-expo for $1175.00, Before I bought this car, I tried to make sure that this car qualifies for roro that is, run and drive and the driver door must be intact by reading their terms and conditions. I also tried to contact their customer service which someone will pick up and refusing to help and give his name and send my call to an agent who would not pick up the phone and she later respond to my voicemail after like 24 hours at least through an email never bother to call. Later, someone contacted to tell me that the car does not qualify for roro because it is a hybrid which they never mentioned in their terms and conditions. After they added all other hiding fees and the total came up to $5058.00 what a huge amount for such a car and the worst part is that auction export went and reported this amount against the $1175.00 that I paid for the car to the Nigerian custom as was told by their assigned clearing and forwarding agent yeah right, as if he does not already know that that is what auction export normally do and I was billed an additional $3200.00 making a total of $8258.00 while a similar car in Nigeria is sold for between $3000.00 and $4000.00 that is, if you are even lucky enough to sell it for $4000.00. Now, I am stuck with the car while not able to sell it. Very selfish, greedy and ruthless company, they will prosper while they make you face big loss and cry. I Will never do business with this company again and never recommend. Stay away!

Oh, I forgot, they will even try to steal your money while you ask for refund and it also took almost 90 days to receive the car and they do not never offer RORO service. They only use it to lure customer to think that they would pay less and receive their vehicle on time. Thank you