I purchased tickets to a concert after reading all the horrible reviews. Overall my experience was good I got my tickets almost immediately after I got the confirmation email and I was able to get in with no problems. But unfortunately I probably won't purchase from SeatGeek again because I had to much anxiety leading up to the concert. I was really concerned that I wasn't going to get in. In the future I will just purchase tickets from the original vendor when they first go on sale to avoid all the hassle.
Hi there Takerra, thanks so much for writing this review! We know that reading reviews about invalid tickets can cause some trepidation and stress, but please know that while it may not appear that way, invalid tickets occur for a very small percentage of our orders! We do our very best to make sure all tickets are valid, but when things like that happen, we do everything in our power to make sure the user is taken care of. We hope that you give us another shot in the future so we can prove that SeatGeek is absolutely here to make your experience the best it can be! Thank you again!