Talia S.

After 4 days of excuses as to why my ticket wasn't issued, finally, they told me that there was nothing they could do, as the price had gone up almost 3 times since I received my email confirmation from them. Had I known this from the start, I could have booked somewhere else. The prices they post are not the real prices, as I was told these aren't "guarantees". Had I not kept calling them day after day, they would have never told me. I would have been left with no plane ticket. The excuses they gave were that "your credit card company hasn't pushed the charge through yet, but it's absolutely reserved - not to worry" to "I didn't want to tell you 4 days ago because I was trying to find you another flight at a better price".