I purchased earrings for my baby and two months in they were broken. They would not even offer to help me with anything and instead offered to sell me another earrings
We are sorry to hear that your earrings for your daughter have broken. Pavé settings with multiple stone set in a small area are done meticulously, but sometimes a stone is jarred loose from impact or a prong catching on something, and although it can happen, it is not normal. Please contact us at your earliest convenience, we would be happy to arrange for you to send back your earrings for a repair.
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Wish I'd read the reviews before buying. The stone fell out of the earring after 5 months, and...
I bought an ID bracelet for my baby girl and I send to fix many times. And they didn't fix the...
We are sorry to hear that your earrings for your daughter have broken. Pavé settings with multiple stone set in a small area are done meticulously, but sometimes a stone is jarred loose from impact or a prong catching on something, and although it can happen, it is not normal. Please contact us at your earliest convenience, we would be happy to arrange for you to send back your earrings for a repair.