Opcity and upnest are Realtor.com Lead service products sold to Realtors. They send you a lead and then you and YOUR BROKERAGE (so all agents in your brokerage) have to pay them for the next 2 years for that lead or anyone that lead knows. Its a HUGE problem since an agent at a brokerage could get a lead and not get that lead engaged - and then one month or 14 months down the line a different agent at that brokerage could get that same lead organically or from a lead service and Realtor.com will demand payment regardless of any proof you can give no exceptions. Avoid at all cost