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LG dish washer
My LG dish washer, was really perfect while it worked, but 1 year after purchase the sprinklers stopped turning around and that's when the issue started. The technician came 4 times, always had to wait a week before he showed again. Then the "Case Manager, CS Painpoint Innovation". Got into the case, she said I would receive a new machine, but since she said that, nothing happens...
It's been over a month since she started taking care of my case. (That on top of the 2 months that passed before she entered my case- total of 3 months and no end on site) Recently her respond was "We apologize for this delay as the team is handling a lot of replacement requests"...
Not very encouraging, knowing I'm not the only one in this scenario.
Tamar Benda
Kelowna BC
Tip for consumers:
My dish washer was great as long as, it worked, but once I needed their help (after 1 year), they're useless...
LG dish washer
My LG dish washer, was really perfect while it worked, but 1 year after purchase the sprinklers stopped turning around and that's when the issue started. The technician came 4 times, always had to wait a week before he showed again. Then the "Case Manager, CS Painpoint Innovation". Got into the case, she said I would receive a new machine, but since she said that, nothing happens...
It's been over a month since she started taking care of my case. (That on top of the 2 months that passed before she entered my case- total of 3 months and no end on site) Recently her respond was "We apologize for this delay as the team is handling a lot of replacement requests"...
Not very encouraging, knowing I'm not the only one in this scenario.
Tamar Benda
Kelowna BC
Tamar B.'s review of LG CA earned a Very Helpful vote
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