I have been waiting on new service for 2 weeks since relocating. Poor communication, poor customer service, and they have been paid in full since 6/13/2022. Please explore all options before choosing Sudden link for service. The 1st tech told me to go get firesticks because the job would take too long. The attorney general needs to be notified of their practice. If I am having all these issues I am sure the elderly and disabled customers experience the same service.